Incognito (private) mode, clearing web browser cache, or switching browsers might be necessary to complete course registration if cart remains empty.
Do NOT use someone else’s PIN number during the registration process, or your registration will not be complete. Use your own unique PIN number assigned to you during registration if you are new, or the same PIN number you have used for earlier registrations.
Also, if you are registering on behalf of someone else, PLEASE DO NOT use your name, contact information, or EID at any point in the process. You MUST use the information as it pertains to the student, or they will not be included on the course roster properly and could miss out on crucial course communication. Ask that the student you are registering email you the receipt when they receive it via their email.
If you use the UT ProCard for payment of courses, please be aware that you can only charge ONCE per 24 hour period. Any attempts to charge more courses will fail, and you will not be registered.
For example, you may add one to many courses for one student into your shopping cart at any one time, and charge them to the ProCard, and you should receive a "registration successful!" page at the end. This is because you registered ONCE for ONE student. If you attempt to register and pay again, for example, for a different student, this will trigger the UT ProCard security system to stop payment, and your registration will not be successful. A page stating this fact will occur after you attempt to process payment. It looks a lot like the "registration was successful" page.
Ways to avoid this are: use the ProCard after 24 hours have passed, or the student may use their credit card and be reimbursed later through the usual UT accounting methods, or process the registration with an IDT, otherwise known as an Interdepartmental Transfer (talk to someone in your department that handles the accounts).